Privacy Policy
aiborg Virtual Institute · Version 1.0 · March 2026 · Last reviewed: March 2026
1. Who We Are
aiborg Virtual Institute (“aiborg”, “we”, “us”) operates the website at aiborg.ai and the learner portal at learn.aiborg.ai. We are committed to protecting your personal data and being transparent about how we use it.
2. What Data We Collect
| Data Type | Examples | Purpose |
|---|---|---|
| Identity | Name, date of birth, parent/guardian name (for under-18s) | Account creation, age verification |
| Contact | Email, phone number, WhatsApp | Communication, session reminders, support |
| Financial | Payment method (processed by Stripe — we do not store card numbers) | Processing enrolment payments |
| Learning | Attendance, assignment submissions, quiz scores, book reading progress | Progress tracking, certificates, trainer support |
| Technical | IP address, browser type, device, location (country-level) | Market detection (UK/India), security, analytics |
| Communication | Support emails, WhatsApp messages, forum posts | Customer support, community moderation |
3. How We Use Your Data
- Delivering training programmes and managing your enrolment
- Providing access to books and learning materials via the portal
- Sending session reminders, progress updates, and certificate notifications
- Processing payments securely via Stripe
- Detecting your market (UK or India) to display correct pricing and content
- Improving our platform based on aggregated, anonymised usage data
- Complying with legal obligations
4. Legal Basis for Processing
| Basis | When It Applies |
|---|---|
| Contract | Processing your enrolment, delivering sessions, issuing certificates |
| Legitimate interest | Improving our platform, sending relevant programme updates |
| Consent | Marketing communications, cookies (where required) |
| Legal obligation | Tax records, safeguarding obligations for under-18 learners |
5. Data Sharing
We share your data only with:
- Stripe — payment processing (PCI DSS compliant)
- Supabase — database and authentication hosting
- Vercel — website hosting
- Google Meet — live session delivery
- Resend — transactional email delivery
We do not sell your data. We do not share it with advertisers. We do not use it for purposes unrelated to your learning experience.
6. Data Retention
We retain your data for as long as your account is active, plus 3 years after your last interaction. Certificate records are retained indefinitely for verification purposes. You may request deletion at any time.
7. Your Rights
Depending on your jurisdiction, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing based on legitimate interest
- Data portability (receive your data in a structured format)
- Withdraw consent at any time
UK residents: Your rights are protected under the UK GDPR and Data Protection Act 2018. You may complain to the ICO (ico.org.uk).
India residents: Your rights are protected under the Digital Personal Data Protection Act 2023 (DPDP Act). You may contact the Data Protection Board of India.
8. Children's Data
Our Student Journey programmes serve learners aged 10–17. For under-18 learners, we require verifiable parental consent before enrolment. Parent/guardian contact details are collected and stored alongside the learner's data. Parents may access, correct, or request deletion of their child's data at any time.
9. Cookies
We use essential cookies for authentication and session management. We do not use advertising or tracking cookies. Analytics, where used, rely on anonymised, aggregated data.
10. Security
We implement industry-standard security measures including encrypted connections (TLS), secure authentication (Supabase Auth with row-level security), and PCI-compliant payment processing (Stripe). Access to personal data is restricted to authorised personnel on a need-to-know basis.
11. Contact
For privacy-related questions or to exercise your rights, contact us at contact@aiborg.ai.
UK: +44 7404 568 207
India: +91 9217 588 585
This Privacy Policy was last updated in March 2026. Changes will be communicated via the portal or email. See our Terms & Conditions for the full legal framework.